Our Team
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REMA
Rema is an experienced training professional with over 12 years in learning and development. Known for her leadership, public speaking, and strategic approach, she has led impactful training programs and developed engaging e-learning content.
Fluent In English with a working knowledge/understanding of French, Arabic, and skilled in BSL, she brings expertise in coaching, facilitation, remote learning, and time management. As a freelance trainer, Rema delivers CPD-accredited soft skills courses worldwide, specializing in personal development, leadership, communication, and HR.
Rema's experience includes working as a freelance trainer, delivering accredited CPD learning and development courses globally. She specialises in delivering soft skills courses including Leadership and management, communication skills HR and Personal development.
She has worked on major change projects with organizations like Tesco, the NHS, the British Army, and the Metropolitan Police, consistently driving performance and engagement.
Expert in training: Personal Development, Leadership and Management, Communication Skills, Human Resources.
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MATT
Matt is an experienced training consultant with a strong background in people management, strategic planning, and customized training delivery across the UK. He specializes in coaching, mentoring, and creating tailored learning programs aligned with industry standards.
With leadership roles at MAG Specialist Training Consultancy LTD and TLC, Matt has delivered high-impact training to clients like the London Metropolitan Police, Halfords Autocentres, and Bakkavor Desserts. His expertise spans technical systems, soft skills, professional development, and compliance training.
Matt excels in adapting training strategies to meet diverse client needs, consistently driving performance and engagement. He brings analytical thinking, strategic insight, and a results-focused approach to every project.
Expert in training: Analytical and Strategic skills, Professional Development and Certifications courses
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SAI
Sai is an experienced IT Systems Trainer with a strong background in law enforcement, having transitioned from a successful career as a Detective in the Metropolitan Police Service.
At NEC Connect, he played a key role in training 30,000 users during a major software transformation, leveraging his deep understanding of systems integration and user support. Sai combines technical training expertise with real-world policing experience to deliver practical, user-focused training.
He is also a freelance Soft Skills Trainer, delivering communication, leadership, and interpersonal development programs for high-profile clients.
Expert in training: Soft skills, Communication, IT systems, Leadership skills
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HENRY
Henry is a seasoned IT Systems Trainer with strong expertise in both technical systems training and soft skills development. He has delivered large-scale training projects, software transitions, and user support across corporate and freelance roles.
Skilled in tools like Microsoft Office Suite, CRM systems, and project management platforms, Henry ensures effective and engaging training delivery.
At Coin and Confidence Coaching, he combines technical training with tailored soft skills programs, focusing on leadership, communication, and management development. His ability to simplify complex concepts and deliver results-driven training makes him a versatile and impactful trainer.
Expert in training: Bespoke IT software, Leadership and Management, Communication Skills.
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DALTON
Dalton is a Specialist Systems Trainer at Escalla, London, with expertise in IT systems, user training, and systems integration. Since September 2023, he has played a key role in training 48,000 users on a new integrated access system that consolidates eight legacy platforms and streamlines workflows. He excels at translating complex technical concepts into accessible, user-focused training.
Dalton brings strong technical and creative skills, with proficiency in Office 365, Excel, Adobe Creative Suite, and a background in graphic design. He has delivered both IT and soft skills training, including bespoke programs for clients such as the Metropolitan Police.
His career highlights include leading training for a major systems upgrade at Escalla and delivering personalized learning solutions through Coin and Confidence Coaching. Dalton specializes in personal development, leadership, communication, and HR training—driving user adoption through clear, engaging content and a passion for technology.
Expert in training: Personal Development, Leadership and Management, Communication Skills, Human Resources.
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SAM
Samuel is a versatile IT Engineer and Power BI Trainer with demonstrated expertise in SIEM development, incident response, and comprehensive IT support. He has gained extensive experience across Managed Service Providers (MSPs), as well as private and public sector organizations, showcasing strong proficiency in Microsoft 365 (M365), Azure/Entra ID, Active Directory, Windows Server, remote desktop solutions, and virtual environments such as VMware and Citrix. In addition to his technical capabilities, Samuel is a freelance Soft Skills Trainer with Coin and Confidence Coaching Ltd, where he delivers tailored training sessions designed to meet a variety of client needs. A passionate cybersecurity enthusiast, he continuously seeks opportunities to expand both his technical and instructional skillsets.
Samuel’s expertise spans advanced IT engineering, incident response, and soft skills development. He has overseen major software upgrade projects at the British Film Institute, managing tasks such as VOIP and MS Teams device enhancements, M365 Intune administration, and endpoint hardening. His ability to break down complex technical concepts also informs his role at Coin and Confidence Coaching Ltd, where he delivers bespoke training on communication, leadership, and time management to a wide range of clients.
Expert in training: Power BI, IT systems and Soft skills, M365, MDM & MAM
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MARIA
Maria Musgrove-Wethey is a Training & Development Specialist with over 40 years of experience. A Chartered Member of the Institute of Personnel Development, she combines corporate leadership with a passion for training. Maria is a skilled presenter, trainer, facilitator, and coach, with expertise in developing both in-person and online training programs. As a Master Practitioner of NLP and a Resilience Coach, she incorporates emotional intelligence and personal development into her methodologies.
Maria's notable achievements include creating a globally recognized bridal sales training course and managing a bridal retail group with a £2 million turnover. She also developed "Selling Secrets" for the Teachable platform during the COVID-19 lockdown. Her qualifications as a Master Practitioner in NLP, Resilience Coach, and LAB Profile Consultant further demonstrate her expertise and commitment to ongoing professional growth.
Expert in training: HR and Compliance, Personal Development, Communication skills NLP Leadership and Management
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IBI
Ibi is a highly experienced Scrum Master and Chartered Manager (CMI) with over 10 years in project and people management. She excels in high-pressure environments, specializing in large-scale operations, conflict resolution, risk mitigation, and continuous improvement. Ibi is proficient in agile methodologies (Scrum, Kanban, SAFe) and project management frameworks, with expertise in Jira, Miro, and Microsoft Office Suite. Her experience spans CRM delivery, business analysis, and training facilitation for both remote and in-person settings.
With roles at Coin and Confidence Coaching LTD and Oxleas Foundation NHS Trust, Ibi has delivered CPD courses, led agile transformations, and managed complex projects. She is skilled in developing bespoke training programs and driving business agility, enhancing both project outcomes and stakeholder satisfaction.
Expert in training: Technical and Operational skills, Project Management, Risk and Quality Management, Human Resources and Compliance
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Ann-marie
Ann Marie is a seasoned corporate training consultant with over 20 years of experience in learning and development, specializing in financial services, utilities, and law enforcement. She excels in designing and delivering bespoke training programs focused on compliance, employee engagement, and operational efficiency.
Her technical skills include regulatory compliance, psychometric analysis, NLP training, and end-to-end course design, with proficiency in tools like WebEx and TEAMS. Ann Marie has extensive experience in both remote and in-person training, covering subjects such as anti-money laundering, customer service, and soft skills development.
Career highlights include designing a 5-day PPI Complaint Handling course for Lloyds Banking Group, overseeing a major training overhaul for Bluefin Group, and spearheading a training initiative for 900 call center staff at Tesco Bank. Ann Marie's expertise positions her as a key asset in any organization's learning and development strategy.
Expert in training: Analytical and Strategic skills, Finance and Accounting skills, Technical and Operational skills. Risk Quality and Management
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JON
Jon is a seasoned Learning and Development professional with over 25 years of experience across education, government, and corporate sectors. Specialising in communication, leadership, and team effectiveness, he delivers practical, engaging training that drives real performance improvements. With extensive experience in the Middle East, Jon brings cultural sensitivity and adaptability to his work.
As an expert in the Everything DiSC® framework, he supports organisations in building emotionally intelligent leaders and collaborative teams. Known for his inclusive, outcome-focused approach, Jon creates impactful learning experiences that empower individuals at all levels.
Expert in training: Communication, leadership, and team effectiveness